FAQs
 How does My Home Doctor differ from a regular doctor office visit, Urgent Care Center, or an Emergency Department?
Instead of having to chase healthcare, we bring excellent quality healthcare to you and on your schedule. You are seen in the comfort of your home and at a convenient time for you - you never have to wait again in over-crowded waiting rooms. My Home Doctor physicians can treat the same illnesses that you would normally go to see in a primary care physician's office. You are always seen by a board-certified, first class physician. Our fees are affordable and often less expensive than one would pay at an Urgent Care Center or an Emergency Department.
My Home Doctor visits are insurance friendly because they help avoid the more expensive settings for healthcare such as Emergency Departments and Urgent Care Centers. In many cases, your insurance company will reimburse between 50% and 80% of our charges, making the actual out-of-pocket costs similar to or less than that of the average Emergency Room visit co-pay. Most My Home Doctor visits cost only $300. As with any visit to a traditional medical facility, additional charges will apply for more comprehensive treatment options. Depending on your insurance plan, you may actually be able to save money by utilizing our services.
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How much do you SAVE with a My Home Doctor visit?
The time and monetary savings accompanied with a My Home Doctor visit are significant because of the convenience of bringing healthcare to you. My Home Doctor visits offer value by providing board-certified physicians on your schedule.
If you are a busy individual and value the little time you have to enjoy, then My Home Doctor offers you an excellent solution when you or a loved one need medical attention. Now, you can afford the luxury of not having to leave your home when you are sick, deal with traffic, and spend significant time waiting for a doctor's appointment or in the waiting room with other sick patients waiting to be seen. This often takes hours of your time.
My Home Doctor visits are more affordable than you might think. Private insurance has been reimbursing a portion our visits, averaging 50% - 80%, thus making the actual cost similar to or less than an ER co-pay, depending on your insurance. Most visits cost $300, but when factoring in the value of time, convenience and potential insurance reimbursement, My Home Doctor visits are quite affordable.
My Home Doctor visits are insurance friendly because they help avoid the more expensive settings for healthcare such as Emergency Departments and Urgent Care Centers. In many cases, your insurance company will reimburse between 50% and 80% of our charges, making the actual out-of-pocket costs similar to or less than that of the average Emergency Room visit co-pay. Most My Home Doctor visits cost only $300. As with any visit to a traditional medical facility, additional charges will apply for more comprehensive treatment options. Depending on your insurance plan, you may actually be able to save money by utilizing our services.
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Do you accept health insurance?
Although most insurance companies will reimburse a portion of the visit or apply the amount to your deductible if it has not been met, at this time we do not accept insurance in the traditional sense. We will provide you with the documentation that can be submitted to your health insurance company for reimbursement. Many My Home Doctor patients have been receiving partial reimbursement from their private health insurance companies - averaging as high as 80% - which means that the true cost to the patient for a visit could be as low as $60 after receiving reimbursement. We accept MasterCard, Visa, American Express, or local personal checks.
The following health insurances companies have reimbursed many of our patients a portion of their My Home Doctor visit through the "out of network" option of either PPO or HMO plans: Aetna, Blue Cross Blue Shield, Cigna, Humana, Oxford Health Plan, and United Health Care. Please be aware that My Home Doctor does not guarantee any reimbursement and that many types of health insurance products exist within each of these companies.
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What type of illnesses do you treat?
Far from performing cursory checkups and writing prescriptions for antibiotics, our physicians come prepared to treat a variety of common illnesses such as:
- respiratory and ear infections
- sinus infections
- flu and upset stomach
- allergies and rashes
- headaches and migraines
- severe sore throat and strep throat
- bronchitis
- pink eye
- bladder/urinary tract infections
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- minor burns and rashes
- minor skin infections
- minor sunburn
- nebulizer treatment
- wellness exams/checkups
- ear wax removal
- vaccines (with 24-hour advanced notification)
- and a host of other common illnesses, skin conditions & more
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In addition, our physicians can perform all the diagnostic services you would expect in a fully equipped medical office such as:
- Mobile X-ray services
- Urine analysis
- Strep throat analysis
- Blood draw for lab & blood tests (including blood glucose Level)
- Ultrasound diagnostic imaging
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How long will it take for a physician to arrive at my location?
We do our best to arrive within one hour of your call.
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Can I schedule an appointment during the day for a house call after 5pm?
Yes, you can call anytime to schedule an appointment. No appointments are necessary to be seen the same evening.
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When I call My Home Doctor at 888.MY.MHDCARE, will I speak with a physician?
You will always speak to the physician prior to the visit. You will initially speak with a representative who will collect some basic information and, if the physician is not with a patient, you will be transferred directly.
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Do you provide service to hotels?
Yes, as long as the hotel is in our service area. Click here for our service areas.
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What type of physicians does My Home Doctor staff?
Our physicians are board-certified in at least one of the following medical specialties: family medicine, pediatrics, internal medicine, hospitalist medicine, and emergency medicine.
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What if the physician decides my illness requires additional testing and/or treatment?
My Home Doctor physicians come prepared to conduct many of the tests necessary to properly diagnose your illness, including blood work capabilities. If the My Home Doctor physician believes that more extensive testing is required, he/she can make personal arrangements at the hospital and if necessary, will accompany you to the hospital. We also provide Case Management Services to ensure you understand the steps being taken during your treatment plan and help you communicate with Specialists.
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